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India's Most Trusted Pooja Accessories Brand by "Astrodidi Dr. Neha Bhatt"

India's Most Trusted Pooja Accessories Brand by "Astrodidi Dr. Neha Bhatt"

Terms & Conditions

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These Terms & Conditions (also referred as “Terms of Use”) mandate the terms on which the users (“You” or “Your” or “Yourself” or “User”) access and register on the online ASTRODIDIwebsite www.astrodidi.com (“Website”), operated by Pawan Bhatt proprietor of M/s ASTRODIDI(hereinafter referred to as “We” or “Our” or “Us” or “ASTRODIDI”), and the Website Services (as defined below), provided through the Website.

Please read the Terms & Conditions and Privacy Policy carefully before using or registering on the Website or accessing any material, information or Website Services through the Website.

Your use of the Website (even when you do not avail of any services provided on the Website) or actual usage of the Website Services shall signify your acceptance of the Terms & Conditions and Privacy Policy and Your agreement to be legally bound by the same. These Terms & Conditions do not alter in any way the terms or conditions of any other written agreement you may have with the Website for other services.

A. General:

  1. www.astrodidi.com is an Internet based portal owned and operated by Pawan Bhatt proprietor of M/s ASTRODIDI, having its office at A-3, GROUND FLOOR SHOP, PLOT NO. 3, RITHALA ROAD, SHAYAM COLONY, BUDH VIHAR, NEW DELHI - 110086, India.
  2. You acknowledge that the Website is a web service that allows You to avail services / buy products directly from the ASTRODIDIas well as from various vendors. The Website will:
    1. Provide and or facilitate services related to Astrology i.e. Consultations, Vaastu Shastra, Puja And Anushthan, educational information and Horoscopes content via the website, e-mail, telephone, SMS and mobile/tablet applications, telephone or video conferencing or personally, and/or consultations with AI powered virtual advisors / astrologers and products related to Astrology including but not limited to the precious, semi-precious gemstones, Rudraksha, Japa Mala, Puja / Divine Products and Yantras(collectively, “AstrologyServices”)offered by third-parties (“Third-Party Service Provider”); Booking appointments / sessions / consultations of astrology Services (“Consultation Services”). Astrology Services, Consultation Services and Other Services shall be collectively referred to as “Website Services”..
    2. Although portions of the content may be viewed simply by visiting the www.astrodidi.com, however, in order to access the personalized astrological consultations and/or receive additional content/services / products (including telephone/internet-based services) from, you shall need to open an account with www.astrodidi.com and register as its member.
  3. Use of the Website is offered to you conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by ASTRODIDIat its sole discretion and posted on the Website.
  4. Whenever you click the “I Agree” button anywhere on this website, it is implied that you agree with the stated terms. The failure of www.astrodidi.com and OR THE ASTRODIDI to enforce these terms, for whatever reason, shall not be construed as a waiver of any right to do so at any time.
  5. The ASTRODIDI shall facilitate the provision of the Website Services and provide such other services (including account creation and management, management of various products and services purchased / booked on the Website, payment and transaction summary generation services etc.) to You by allowing You to register and access the Website on the terms and conditions set forth below.
  6. The charges indicated on the Website for the Website Services will be as determined by the ASTRODIDIor respective Vendors, as the case may be, and is excluding taxes and other applicable charges as mentioned on the Website. The charges and Website Services may change at the ASTRODIDI’s or Vendors’ sole discretion and the ASTRODIDIand Vendors do not guarantee that the charges will be the lowest in the city, region or geography or if the products / services will be available for delivery / performance at all times.
  7. Any order/booking made for a Website Service(s) through the Website shall be, in addition to the terms mentioned herein, subject to additional terms and conditions by the Vendors (including offers, terms of sale or use, discount and sales schemes/ campaigns offered from time to time) mentioned on Vendor’s respective website / mobile application, which You are presumed to have read and accepted at the time of placing the order/booking.
  8. The Website Services shall be additionally governed by specific terms and policies (payment terms, cancellation policy, refund policy, exchange policy, return policy, etc.).

B. Communication

The ASTRODIDI may use the information submitted by you to respond to any queries raised by you pursuant to your use and access to the Website. We may also use this information to send you e-mails and SMS for administrative and marketing purposes, through its servers and systems; or through third party e-mail or SMS service providers. User can unsubscribe/opt-out from our communications sent on SMS and email anytime: Please email us at support@astrodidi.com to unsubscribe from SMS or E-mail; User can also un-subscribe from emails, by clicking the "Unsubscribe URL" mentioned in the footer of the emails.

C. Privacy Policy

You hereby understand and agree that you have read and fully understood the Privacy Policy of the ASTRODIDI set out here in: https://astrodidi.com//page/privacy-policy

D. The User

    1. User Eligibility:-
      1. The Services are available only to individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, the Services are not permitted to be used by minors (which means, in most jurisdictions, those under the age of 18). In addition, the ASTRODIDIdoes not permit use of the Services by residents (a) of any jurisdiction that may prohibit our Services / Products or (b) of any country that are prohibited by law, regulation, treaty or administrative act from entering into trade relations with INDIA or its citizens.
      2. You shall not have more than one active Account on the Website. Additionally, you are prohibited from selling, trading, or otherwise transferring Your Account to another party or impersonating any other person for the purposing of creating an account with the Website.
      3. iii. Use of another User’s Account information for availing the Website Services is expressly prohibited.
    2. User Registration Data

Upon registration / Signup, including your provision of Registration / Sign up Data, You will create www.astrodidi.com account and you are entirely responsible if you do not maintain the confidentiality of Your www.astrodidi.com account’s ID and password. You are responsible for all uses of your account, whether or not actually or expressly authorized by you. You agree that your account, ID, and password may not be transferred or sold to another party. You agree to immediately notify the ASTRODIDIof any unauthorized use of Your account or any other breach of security known to You.

    1. User Obligations

You agree and undertake to use the Website only to access information regarding the ASTRODIDI including the products and services provided by us. By way of example, and not as a limitation, you agree and undertake that when using the Website, you will not:

      1. Modify, alter or otherwise make any derivative uses of our content, trademarks, technology platform or its underlying software, or any portion thereof;
      2. Reverse engineer, modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or software obtained from the Website;
      3. Infringe upon or violate the rights of the ASTRODIDI, its users or third parties;
      4. Download, copy or imitate any portion of the ASTRODIDI technology platform, its underlying software and content, or its user interface, or the Website, except as expressly permitted by us;
      5. Aggregate or scrape any content, data or other information from the Website to be aggregated or shown with material from other sites or on a secondary site without our express written permission;
      6. Hyperlink to the Website or deep-link to any portion of our Website without our written consent;
      7. vii. Interfere with our Website’s attempt to access or steal any data and information on or related to the Website;
      8. Seek to transact any fraudulent or illegal activity, through any means or corrupt practices, including but not limited to any of the following: hacking, password mining, deceptive impersonation of another person, misrepresentation of your affiliation with a person or entity, hiding or attempting to hide your true identity or location (including via proxy server or otherwise) or providing false, inaccurate or altered documentation, information or identification;
      9. Circumvent or seek to circumvent any security measures or other features meant to protect the security of the Website and the users’ security;
      10. Use the Website other than for its intended purposes (including for any malicious, threatening, unethical, harassing, fraudulent or illegal activity) or otherwise in violation of these Terms & Conditions.
      11. Upload files that contain software or other material protected by intellectual property laws unless you own or control the rights thereto or have received all necessary consents;
      12. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another's computer;
      13. Conduct or forward surveys, contests, pyramid schemes or chain letters;
      14. Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;
      15. Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
      16. Violate any applicable laws or regulations for the time being in force in or outside India;
      17. Violate any provisions of these Terms of Use or any other terms and conditions for the use of the Website contained elsewhere herein; Under no circumstance shall the ASTRODIDI be liable for any consequential, indirect or remote loss that you or your friends and family may suffer.
    1. Usage Conduct

You shall solely be responsible for maintaining the necessary computer equipment and Internet connections that may be required to access, use and transact on the Website; You are also under an obligation to use this Website for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website; and You shall use this Website for personal, non-commercial use only.

E. Products:-

  1. ASTRODIDI retails various multi-brand astrology Products on the Website. We hereby disclaim any guarantees of exactness as to the taste, finish, appearance, size, colour etc., of the Products as ordered by you.
  2. Return, exchange, cancellation and fulfilment of Products shall be as per the Term & Conditions are available on the Website.

F. Consultation Services:-

  1. Astrologers affiliated with us are forbidden from disclosing personal details such as contact numbers, email addresses, social media usernames, or addresses to any user. Additionally, they are prohibited from engaging in or recommending activities like Predicting with regard to ensuing death for any reason whatsoever inclusive of accidental, medical, etc, Predicting the gender of the unborn child,Prediction with regard to any criminal and illegal activities, medical problem issues, black magic, vashikaran, or suggesting any rituals involving such practices.Users hereby agree to promptly notify the ASTRODIDIof any violation or attempted violation of these terms by an Astrologer. Failure to provide such information may result in temporary suspension of the Registered User's account or restriction on the User's access to the Website, as appropriate.
  2. You may cancel or reschedule appointments using the Website, subject to permitted cancellation & rescheduling timelines and availability of a timeslot/registered Vendor / astrologer / advisor. We also reserve the right to cancel or reschedule appointments.
  3. We shall not be liable for any inconvenience or loss caused to You as a result of such rescheduling, cancellation and delay in performance or failure to meet its obligations except for the reasons expressly specified.
  4. By accepting the current Terms & Conditions, you are granting the Website unconditional permission to schedule a call with you on your mobile number, regardless of whether your number is registered on the "Do Not Disturb" service provided by your mobile service provider.

G. Prices:

All the prices presented on the website can be changed at any moment without particular notice. However, if the prices is increased or decreased before the shipment, you shall be notified. In case of additional prices, the information shall be posted on the website.

H. Intellectual Property Rights

Unless otherwise indicated or anything contained to the contrary or any proprietary material owned by a third party and so expressly mentioned, the ASTRODIDI owns all Intellectual Property Rights to and into the trademarks "Astrodidi", and the Website, including, without limitation, any and all rights, title and interest in and to copyright, related rights, patents, utility models, designs, know-how, trade secrets and inventions (patent pending), goodwill, source code, meta tags, databases, text, content, graphics, icons, and hyperlinks. You acknowledge and agree that you shall not use, reproduce or distribute any content from the Website belonging to the ASTRODIDI without obtaining authorization from the ASTRODIDI. Notwithstanding the foregoing, it is expressly clarified that you will solely be responsible for any content that you provide or upload when using any Service, including any text, data, information, images, photographs, music, sound, video or any other material which may be accessible through your post, or any other content that you upload, transmit or store when using the Website.

I. Links to Third Party Sites

The website will contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of the ASTRODIDI, and the ASTRODIDI is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. The ASTRODIDI is not responsible for any form of transmission, whatsoever, received by you from any Linked Site. The website provides links of online advertisements to you only as a convenience and the inclusion of any link does not imply endorsement by or affiliation with www.astrodidi.com of the Linked Sites nor does it represent the advice, views, opinions or beliefs of the ASTRODIDI. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information. In the event that by accessing the Website or following links to third-party websites you are exposed to content that you consider offensive or inappropriate, your only recourse will be to stop using the Website.

J. Cookies:

In general, you can browse the www.astrodidi.com without revealing your identity or any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Wherever possible, we indicate which fields are optional and which are required. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. We may automatically track certain information about you based upon your behaviour on our Website. We use this information to do internal research on our user’s demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Website or not), which URL you next go to (whether this URL is on our Website or not), your computer browser information, and your IP address. We use data collection devices such as “cookies” on certain pages of the Website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small identifiers sent from a web server and stored on your computer’s hard drive, that help us to recognize you if you visit our website again. Additionally, you may encounter “cookies” or other similar devices on certain pages of the Website that are placed by third parties. We do not control the use of cookies by third parties. We collect information about your buying behaviour if you choose to buy on the Website.

K. Disclaimer of Warranties & Liability

  1. The User expressly understands and agrees that we do not provide warranties for our services. Astrological counselling offered by us through our website is based on cumulative or individual knowledge, experience and interpretations of astrologers / advisors / consultants and as such, it may vary from one astrologer / advisor / consultant to another. These consultations are based purely on astrological principles. Since astrology is subject to individual interpretations, we do not make any warranties on the accuracy or interpretations, which anyone may make of these consultation reports. These consultations, therefore, have no legal or contractual significance.
  2. www.astrodidi.com acts solely as an interface to facilitate communications initiated between users, to host content and astrologers, AI powered virtual advisors / astrologers, and as a third-party payment network. The astrologers are also members of the site and not employees of the ASTRODIDI. The ASTRODIDIdoes not verify the degrees, qualifications, credentials or background of the astrologers. The ASTRODIDIdoes not refer, endorse, recommend, verify, evaluate or guarantee any advice, information or other services provided by the astrologers, the AI powered virtual advisors / astrologers, or by theASTRODIDI, nor does it warrant the validity, accuracy, completeness, safety, legality, quality, or applicability of the content, anything said or written by, or any advice provided by, the astrologers or the AI powered virtual advisors / astrologers.
  3. The ASTRODIDI has endeavoured to ensure that all the information on the Website is correct, but The ASTRODIDI neither warrants nor makes any representations regarding the quality, accuracy or completeness of any data, information, product or service. In no event shall The ASTRODIDI be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages. Neither shall The ASTRODIDI be responsible for the delay or inability to use the Website or related Functionalities, the provision of or failure to provide Functionalities, or for any information, software, products, Functionalities and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, The ASTRODIDI shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond The ASTRODIDI control. The user understands and agrees that any material and/or data downloaded or otherwise obtained through the Website is done entirely at their own discretion and risk and they will be solely responsible for any damage to their computer systems or loss of data that results from the download of such material and/or data.

L. Indemnification

You agree to indemnify, defend and hold harmless The ASTRODIDI from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by The ASTRODIDI that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms of Use.

M. Termination

The ASTRODIDI may suspend or terminate your use of the Website or any Service at its sole and absolute discretion. (i) Notwithstanding the foregoing sub-section above, these Terms will survive indefinitely unless and until The ASTRODIDI chooses to terminate them; and (ii) If you or The ASTRODIDI terminates your use of the Website, The ASTRODIDI may delete any content or other materials relating to your use of the Website and The ASTRODIDI will have no liability to you or any third party for doing so.

N. Governing Law

These terms & conditions shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles, and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at New Delhi, India.

O. Report Abuse & Grievance Redressal:

  1. If you come across any abuse or violation of these Terms & Conditions, please report to support@astrodidi.com
  2. In case of any dissatisfaction with the Website Services, You shall first file a formal complaint with the customer service of the ASTRODIDI, prior to pursuing any other recourse. The complaints can be lodged atsupport@astrodidi.com, and upon lodging a complaint You agree to provide complete support to the customer service team with such reasonable information as may be sought by them from You. The decision of the ASTRODIDIon the complaints shall be final and You agree to be bound by the same.
  3. In accordance with Information Technology Act 2000 and rules made there under the Consumer Protection (E-Commerce) Rules, 2020, the name and contact details of the Grievance Officer are provided below:
  4. Pawan Bhatt, support@astrodidi.com, M/S ASTRODIDI, A-3, GROUND FLOOR SHOP, PLOT NO. 3, RITHALA ROAD, SHAYAM COLONY, BUDH VIHAR, NEW DELHI - 110086, India.

P. Violation of the Terms of Use

You agree that any violation by You of these Terms of Use will constitute an unlawful and unfair business practice, and will cause irreparable harm to the ASTRODIDIand/or Vendors and/ or partners and/ or astrologers, as the case may be, for which monetary damages would be inadequate, and You consent to the ASTRODIDIand/or Vendors and/ or partners and/ or astrologers obtaining any injunctive or equitable relief that they deem necessary or appropriate in such circumstances. These remedies are in addition to any other remedies that the ASTRODIDIand/or Vendors and/ or partners and/ or astrologers obtaining may have at law or in equity. If the ASTRODIDIand/or Vendors and/ or partners and/ or astrologers takes any legal action against You as a result of Your violation of these Terms of Use, they will be entitled to recover from You, and You agree to pay, all reasonable attorneys’ fees and costs of such action, in addition to any other relief that may be granted.

Q. General

  1. Notice:- All notices from the ASTRODIDIwill be served by email to Your registered email address or by general notification on the Website. Any notice provided to the ASTRODIDIpursuant to the Terms of Use should be sent to support@astrodidi.com with subject line – Attention: TERMS OF USE.
  2. Waiver:- Any failure by the ASTRODIDIto enforce or exercise any provision of the Terms of Use, or any related right, shall not constitute a waiver by the ASTRODIDIof that provision or right.

R. Additional Disclaimer

  1. https://www.astrodidi.com/ (“Website”) does not guarantee the accuracy or reliability of any of the information, content or advertisements contained in, resulting from, or linked to the Website.
  2. It is hereby stated that, the person accessing the Website (“User”), acknowledges and agrees that any reliance upon any of these services/ information/ products/ materials shall be at User’s sole judgment and risk. The Website cannot be responsible for any interpretation or use that may be made of it by the User.
  3. Website reserves the right, at its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of services/ information/ products/ materials.
  4. Service, information, materials and products on the Website are provided on an “as is” basis, some services, information, material and use of products may consist of personal opinions and view. No warranties are made as to the correctness of the service, information, materials or products. The Website expressly disclaims any and all warranties, expressed or implied.
  5. In no event shall the Website be liable for any direct, indirect, incidental, punitive or consequential damages of any kind whatsoever with respect to its services, information, materials and products.
  6. By utilizing and accessing the Website and/ or by requesting and/or receiving astrological interpretations and/or advice and/or products and/ or services either through the site or any of the guests or affiliates of the Website, the User agrees to release the Website from any and all liability with regard to the contents of the site and/or advice received.
  7. By requesting services, products, advice or any information from the Website, the User agrees that Website is to be considered a curio and entertainment. Advice or content may or may not influence User’s decisions and/or behaviour. By accessing the Website the User takes full responsibility for any and all consequences acted upon in utilizing the information provided within the Website.
  8. The astrological reports, forecasts, services, products, advice or any information should not be used as a substitute for advice, programs, or treatment that the User would normally receive from a licensed professional, such as a lawyer, doctor, psychiatrist or financial advisor.The ASTRODIDIwill not be held responsible for any claims regarding negative results following the undertaking of astrological remedies (Rudraksha, gemstones, mantras, yantra, pyramids, temple rituals, Homas and other spiritual products and services) by users.
  9. The website does not carry on or purport to carry on the treatment of any specific disease, disorder, or ailment, nor does it promise to medically alleviate any particular physical condition or address any specific physical condition, or the lack thereof. By using this website, you acknowledge that you are not using the services of www.astrodidi.comfor the cure or redressal of any specific disease, disorder, ailment, or physical condition.
  10. Reports and updates by the Website and the advice and opinions offered are based on the accuracy of the data provided by the User. Information, forecasts, predictions and life or business trends provided by Website should be taken strictly as guidelines and suggestions. Website in no way suggests infallibility where forecasts are concerned and therefore rescinds liability for any personal, business or health decision. For questions of a medical nature please consult a doctor or medical professional. Financial or speculative queries ought be referred to expert financial advisors.
  11. An astrological prediction is the opinion of one person based on his or her training and experience in the subject matter. Another astrologer’s opinion on any particular point might differ.
  12. Persons under 18 years of age must receive the consent of a parent if they wish to purchase an astrological consultation, however, the Website does not monitor or take responsibility in screening its visitors or their age status.
  13. By accessing the Website and/or by receiving astrological information and the associated information, services or products from the Website, the User agrees that the User does so of its own free will and that the User will not hold the Website culpable or responsible in any way for any legal ramifications, which the User might incur as a result.
  14. Although we invest every effort in keeping the Website up and running for use at all times, we cannot take responsibility for and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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